Consultation: During the initial consultation we get to know one another. We talk with you in your home or office to get a better understanding of what your needs are. If both parties are agreeable, we enter into a Letter of Agreement. This document defines the scope of work and the role and responsibilities of the designer. An upfront design fee is required at the beginning of the job. This fee varies with the scope of the project and can be applied (rebated back) towards final purchases.
Schematic Design: The next appointment begins with a discussion of preferences, such as color, fabrics and furniture style. We also discuss how you use the space, thoughts and ideas. The space is documented with measurements and photos are taken to aid in the design phase.
Presentation: Shortly after the Schematic Design phase, floor plans are developed, colors and fabrics are selected, and furniture styles are determined. The presentations are interactive, and your questions are welcomed. If you do not like something, a revision session may be made before the design is finalized. We will adjust the plans to suit your preferences. Achieving the look you desire is our goal and priority.
Procurement: Final selections are made and products are ordered. 50% of the contract price is due at time of order (quick ship items are due in full at time of order). The remaining approved contract balance is due prior to delivery.
Installation: Prior to delivery/installation, the remaining balance from the approved “Contract” invoices and the balance on any authorized changes are due. We will notify the client of this amount in advance, so these amounts can be reconciled. The client submits the payment at least one week before the delivery or installation.
Accessorize: Once all the ordered items have been delivered and installed, we will then begin to accessorize your space. We will bring the accessory items that will make the room look complete and beautiful! You then have two days to look over the accessory items to decide what, if anything, to return.
The summary above reflects a whole room redesign and can be modified for smaller projects such as window treatments only, miscellaneous furniture pieces or larger projects such as kitchen, bath or basement remodel.